By providing your mobile phone number to Tire Mart, you voluntarily opt-in and consent to receive text messages (SMS) related to your service requests, roadside assistance, and general communication with our dispatch and service team.
Communications may include, but are not limited to, dispatch confirmations, driver ETA updates, service status notifications, digital receipts, and customer support follow-ups to ensure your safety and satisfaction.
Message frequency varies depending on your service interactions with us. You will generally only receive messages when you actively request a service or when we are actively dispatching a driver to your location.
Message and data rates may apply depending on your mobile carrier and plan. Please consult your wireless provider for details on your specific text messaging rates and plan features.
You may opt-in to SMS communication by calling our dispatch, submitting a request through our website, or directly providing your phone number to one of our operators or drivers for the purpose of receiving updates.
You can cancel the SMS service at any time. Simply text "STOP" to our number. Upon sending "STOP", we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just contact us or text "START", and we will resume sending SMS messages to you.
If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at our toll-free number or email.
Carriers are not liable for delayed or undelivered messages. We respect your privacy. As stated in our Privacy Policy, your mobile information and SMS consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
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